Prepare Your IT Operations For Scale, Compliance And Growth

HaloITSM enables structured incident, change and asset management without the cost and complexity of enterprise systems.

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Take Control Of
IT Operations

Move from reactive support to structured service management.
Gain visibility across incidents, changes and assets in one controlled platform.
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Improve Performance And Visibility

Track SLAs, workload and service quality in real time.
Make confident decisions with clear operational insight.
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Deploy Quickly
Without Complexity

Implement modern IT service management without enterprise heavy projects.
Go live faster with a platform designed for growing teams.
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Halo is designed for mid market organisations seeking structured IT service management without enterprise complexity.
Hikon is a certified Halo partner and a consultancy trusted by enterprise clients, with over a decade of experience delivering structured, scalable service management solutions.
Like many of the organisations we work with, Hikon is a focused mid sized consultancy. We deliver hands on expertise, direct communication and long term client relationships, without offshore subcontracting or enterprise bureaucracy.
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Is

Halo

Right For Your IT Team?

  • ✔ Outgrowing informal or basic IT tools
  • ✔ Lacking visibility across workload and SLAs
  • ✔ Preparing for governance or audit requirements
  • ✔ Wanting structure without heavy configuration
  • ✔ Seeking lower operational and licensing overhead
  • ✔ Frustrated with overly complex enterprise platforms
Comparison chart showing three IT platform tool options: Basic Tools with limited functionality, siloed work, and manual processes; The Right Sized Approach with scalable solutions, integrated workflows, and automated processes; Enterprise Platforms with complex setups, excessive costs, and overwhelming features.

Why Not Just Stay With
Your Current Tool?

Because growth changes what your IT platfrom needs to deliver

Basic Tools

  • Limited functionality
  • Siloed Work
  • Manual Process

The Right Sized Approach

  • Scalable Solutions
  • Integrated workflows
  • Automated Processe

Enterprise Platform

  • Complex Setup
  • Excessive costs
  • Overwhelming features
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Infographic titled 'Predictable Delivery. Clear Timeline. No Surprises.' showing a structured onboarding process with four steps: Structured Onboarding, Defined Go Live Path, Training and Adoption Support, and Post Launch Support. Below, a timeline progresses through Discovery, Design, Build, Testing, Training, and Go Live stages.

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Get in Touch

✉️ sales@hikon.co.uk
🇬🇧 +44 113 539 6726
🇮🇱 +972 3 5557777
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