Training
Empowering Your Team with Expert ServiceNow Training
Many businesses struggle with fully leveraging ServiceNow’s capabilities due to a lack of in-house expertise. Without proper training, organizations face inefficiencies, longer implementation times, and missed opportunities for automation and optimization
Hikon offers structured, hands-on ServiceNow training designed for different roles within your organization—whether you're an administrator, developer, or end-user. We provide tailored learning experiences that align with your business goals, ensuring your team gains practical knowledge that drives results
Our ServiceNow Training Programs
We offer customized training for different audiences within your organization:
- Administrator & Developer Training
> Deep dive into ServiceNow administration, configuration, and scripting.
> Best practices for instance management and security.
> Custom workflow development and automation.
- ITSM & IT Operations Training
> Training on Incident, Problem, Change, and Asset Management.
> Optimizing IT workflows and automation.
> Using dashboards and reporting for IT insights.
- End-User Training
> ServiceNow basics for self-service portals and ticketing.
> How to track and manage requests efficiently.
> Personalized training for your team’s daily ServiceNow use.
- ServiceNow Advanced & Custom Training
> Custom curriculum based on your company’s ServiceNow environment.
> Integration-focused training for teams managing third-party tools.
> AI & Automation training for optimizing workflows.
Investing in ServiceNow training is the key to maximizing platform efficiency, boosting user adoption, and driving long-term success. Whether you need basic user training, advanced administration courses, or customized sessions, Hikon ensures your team is equipped with the knowledge and confidence to leverage ServiceNow effectively.
Contact Us today and take the next step in mastering ServiceNow!
"The flexibility of online sessions combined with practical exercises helped our employees ramp up quickly."